Privacy Policy

Effective Date: October 31, 2024

Welcome to Rifbid ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Caribbean-based e-procurement platform ("Platform"). By accessing or using our Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register on our Platform or engage in procurement activities, we may collect personal information, including but not limited to:

  • Contact Details: Name, email address, postal address, telephone number.
  • Account Credentials: Username, password, and security question responses.
  • Professional Information: Company name, job title, and industry.
  • Financial Information: Payment details, billing address, and transaction history.

b. Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as technical data, usage data, and information through cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Platform.
  • Process transactions and send related information, such as confirmations and invoices.
  • Improve, personalize, and expand our services.
  • Communicate with you for customer service, updates, and marketing purposes.
  • Monitor and analyze usage and trends to enhance user experience.
  • Comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

a. Service Providers

We may disclose your information to third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

b. Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

d. Consent

We may disclose your information for any other purpose with your consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or governmental jurisdiction. By using our Platform, you consent to the transfer of your information to countries with different data protection laws.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal information.
  • Restriction: Request restriction of processing your personal information.
  • Objection: Object to processing your personal information.
  • Data Portability: Request transfer of your personal information to another entity.

7. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with the updated "Effective Date."

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@rifbid.com

Address: United States

Phone: +1 617 821 5830